Salesforce
Close the Attribution Loop. Stop guessing your ROI. When ActiumHealth books an appointment, we push that conversion data back into Salesforce Health Cloud, linking the specific marketing campaign directly to the generated revenue.
Patient Surveys
Capture real-time patient feedback.
Use conversational AI to conduct "wellness checks" and surveys over the phone, capturing sentiment and clinical risks instantly.
Thank you for your time today. We’d really appreciate it if you could share quick feedback about your call to help us improve.
Listening…Received
How automated surveys reach every patient.
Engagement
Conversational Collection
Higher completion rates. People ignore emails but answer the phone. Our AI agents conduct surveys conversationally, adapting the questions based on previous answers to reduce fatigue and increase data quality.
Safety
Symptom Guardrails
Safety net included. A paper survey can't call 911. If a patient reports a clinical risk (e.g., "Chest Pain") during a routine survey, the AI stops the script and hot-transfers to a live nurse immediately.
Analysis
Sentiment & Tone Analysis
Read between the lines. We analyze not just what they said, but how they said it. Tone analysis detects frustration or confusion even if the patient says "I'm fine," flagging calls for review.
Action
Service Recovery Alerts
Close the loop. Automatically trigger a ticket in Salesforce or ServiceNow the moment a "Detractor" (Low Score) is identified, ensuring your Patient Advocacy team reaches out before the issue becomes a bad review.
Data you can act on.
Validated engagement metrics from ActiumHealth's outreach platform.
Book a customized demo92%
Reach Rate. Achieved a contact rate double that of previous manual efforts for patient outreach campaigns.
100%
Interaction Analysis. Every single patient conversation is transcribed and scored for sentiment and safety.
<1s
Speed to Engage. Patients are engaged instantly. Real-time feedback collection happens immediately after the care episode, reducing recall bias.
EHR & CRM Integrations
Feedback tied to the chart.
Cerner
Seamless Write-Back. Whether for a single hospital or a multi-state IDN, our agents allow patients to book directly into Cerner schedules without double-booking or creating "ghost" slots that staff have to reconcile.
Epic
Native "App Orchard" Booking. We don't use screen scraping. ActiumHealth integrates directly with Epic APIs to read provider templates and write confirmed appointments back to the schedule in real-time, respecting all specialized booking rules.
Trusted by patient experience leaders.
See how leading systems turn feedback into action.
Virtua Health Generates $25M+ with AI Outreach
Predictive models target high-risk patients across 11 service lines, driving 25K appointments & 21x ROI
Health System Saves 268 FTEs with AI Automation
250+ locations unified with conversational AI, saving 268 FTE staff time and boosting capacity 20%
6 Hospitals Achieve 65% Call Volume Reduction
Academic medical center automates 2.7M calls annually, gaining 60 FTE capacity with 90% success rate