Zero wasted slots. A simple reminder is not enough. We automate the entire lifecycle of the appointment: confirming attendance, managing cancellations, and instantly refilling open slots from your waitlist.
Monday morning slots are the hardest to fill but the most expensive to lose. Manual recall campaigns are too slow to react to weekend cancellations.
Deploy autonomous agents on Sunday night to review cancellations and engage waitlisted patients, ensuring your providers walk into a full schedule on Monday morning.
When a patient cancels, your staff enters a game of phone tag to refill the slot. By the time they reach someone on the waitlist, the slot has expired.
The moment a cancellation hits the EHR, use AI to text the top 10 patients on the waitlist simultaneously. First to reply gets the slot. Fill gaps in minutes, not hours.
Sending a generic text 3 days prior doesn't work. Patients forget, or they "confirm" just to stop the messages, only to no-show later.
Use conversational AI to ask specific pre-arrival questions ("Have you completed your bloodwork?"). High-engagement interactions predict attendance better than a simple "Yes/No."
When a slot opens up <48 hours out, the AI automatically offers it to qualified waitlist patients. It writes the new booking directly into Epic/Athena, maximizing revenue per day.
If a patient can't make it, don't force them to call. Give them a "Magic Link" or voice option to reschedule instantly. A rescheduled patient is better than a no-show.
Start with a low-cost text. No reply? Escalate to a secure email. Still no reply? Trigger an AI Voice Call to confirm. We escalate engagement based on urgency.
Automated delivery of bowel prep instructions, fasting rules, or medication pauses. Ensure the procedure happens as planned.
Whether you're a large health system or a community clinic, our solutions adapt to your needs.
Improve patient throughput and safety at the facility level. Automate the critical communication loops before and after visits to reduce readmissions and day-of cancellations.
Transform your Access Center from a cost center into a growth engine. Standardize intake protocols and ensure every inbound lead or referral converts into a booked appointment.
Free your agents for complex care. Automate 30% of routine interactions to eliminate hold times and lower overhead before a human is ever needed.
Maximize provider utilization without burning out your staff. Automate the repetitive administrative work so your team can focus on patient care.
Unify communications across hundreds of departments and locations. Give millions of patients one consistent, comforting voice.
Automate routine calls while seamlessly escalating complex issues to live staff
Calculate ROIReal results from leading health systems using AI to transform patient communications
95% success rate for automated prescription renewals without requiring MRN or password verification
Academic medical center automates 2.7M calls annually, gaining 60 FTE capacity with 90% success rate
250+ locations unified with conversational AI, saving 268 FTE staff time and boosting capacity 20%
Predictive models target high-risk patients across 11 service lines, driving 25K appointments & 21x ROI
