Stop using nurses as call center agents. Our AI validates patient identity, checks active medication lists in the EHR, and inputs refill requests directly for provider sign-off; handling 80% of volume without human intervention.
The AI queries your EHR's active medication list to verify the patient has a valid prescription on file before processing the request.
Validated requests are written directly into the provider’s eRx approval queue (Epic/Cerner), eliminating sticky notes and InBasket clutter.
Custom guardrails automatically route requests for opioids, benzodiazepines, or expired scripts to a human nurse for clinical review.
The agent confirms the patient's preferred pharmacy using geolocation data to prevent prescriptions from being sent to closed or incorrect locations.
See the tangible time savings organizations achieve when they automate prescription refill intake.
Book a customized demoRx Call Deflection. A leading community health system deflected 68% of all prescription-related calls away from staff.
Success Rate. Of callers identified with prescriptions in the EHR, 95% successfully completed the automated self-service workflow.
Hours Saved Monthly. By alleviating "alert fatigue" from ringing phones, one system saved nearly 300 staff hours per month in their ambulatory clinics.
Ambulatory Automation. For high-volume practices, we fully automate the "find and book" process. ActiumHealth identifies open slots in Athena and fills them with qualified patients, maximizing provider utilization without adding admin work.
Seamless Write-Back. Whether for a single hospital or a multi-state IDN, our agents allow patients to book directly into Cerner schedules without double-booking or creating "ghost" slots that staff have to reconcile.
Native "App Orchard" Booking. We don't use screen scraping. ActiumHealth integrates directly with Epic APIs to read provider templates and write confirmed appointments back to the schedule in real-time, respecting all specialized booking rules.
See how health systems are reclaiming thousands of nursing hours by automating the refill loop.
95% success rate for automated prescription renewals without requiring MRN or password verification
250+ locations unified with conversational AI, saving 268 FTE staff time and boosting capacity 20%
Academic medical center automates 2.7M calls annually, gaining 60 FTE capacity with 90% success rate
