Move beyond basic text reminders. Use conversational AI to confirm attendance, manage cancellations, and automatically backfill empty slots from your waitlist in real-time.
We don't just read the schedule. When a patient confirms or cancels via text/voice, ActiumHealth updates the appointment status (e.g., "Confirmed," "Canceled") in Epic Cadence or Athena directly. No manual data entry required.
Fill gaps instantly. The moment a cancellation is processed, the AI identifies the next eligible patients on the waitlist and sends a text offer. The first to reply "Yes" gets the slot booked automatically.
Ensure the message is seen. We configure smart escalation logic: send a low-cost SMS first. If no reply in 24 hours, trigger an AI voice call. If still no reply, send an email. Maximize confirmation rates.
Stop day-of cancellations. The AI delivers specific prep instructions (e.g., "Bring your insurance card," "Stop taking Aspirin") based on the appointment type, ensuring patients arrive ready for care.
Validated results from health systems using ActiumHealth for access & volume.
Book a customized demoAppointments Driven. Virtua Health used predictive outreach models to identify high-value patients and drive over 25,000 booked appointments across 11 service lines.
Automation Rate. Nebraska Medicine automated 70% of inbound patient access calls, including appointment management tasks, drastically reducing staff workload.
ROI Generated. By effectively managing patient lists and appointment slots, Virtua Health generated over $25M in return on investment.
Ambulatory Automation. For high-volume practices, we fully automate the "find and book" process. ActiumHealth identifies open slots in Athena and fills them with qualified patients, maximizing provider utilization without adding admin work.
Seamless Write-Back. Whether for a single hospital or a multi-state IDN, our agents allow patients to book directly into Cerner schedules without double-booking or creating "ghost" slots that staff have to reconcile.
Native "App Orchard" Booking. We don't use screen scraping. ActiumHealth integrates directly with Epic APIs to read provider templates and write confirmed appointments back to the schedule in real-time, respecting all specialized booking rules.
Predictive models target high-risk patients across 11 service lines, driving 25K appointments & 21x ROI
Academic medical center automates 2.7M calls annually, gaining 60 FTE capacity with 90% success rate
250+ locations unified with conversational AI, saving 268 FTE staff time and boosting capacity 20%
