Appointment Scheduling

AI-Powered Patient Scheduling

Enable patient self-scheduling 24/7. ActiumHealth AI agents navigate complex provider rules to book appointments directly in your EHR, without staff intervention.

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How AI scheduling works, step by step

Know The Rules
Smart Provider Matching

ActiumHealth honors each provider's scheduling template, checking duration, location, and insurance rules so patients are matched to the right provider every time. (See the business case for self-scheduling.)

Direct EHR Write-Back
Bi-Directional Sync - EHR Integration

We prevent double-booking. We read the EHR schedule in real-time and only offer slots that are actually available, locking the appointment immediately.

Multi-Modal Confirmation
Omnichannel Workflows

We meet patients where they are. Patients can start the booking process via SMS and finish it over the phone without losing context.

24/7 Patient Access
Capture Demand After Hours

40% of appointments are booked when your office is closed. Capture that revenue without staffing a night shift.

How AI scheduling works, step by step

The Impact of Open Access

When you remove the friction of "holding for an agent," appointment volume goes up and administrative costs go down.

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25,000+

Appointments Driven. We used predictive models to target high-risk patients across 11 service lines for Virtua Health, resulting in over 25,000 booked visits.

70%

Automation Rate. We automated 70% of inbound access calls for Nebraska Medicine, allowing them to book appointments without hold times.

25M+

By effectively managing patient lists and appointment slots, we helped Virtua Health generate over $25M in new revenues.

EHR & CRM Integrations

Your Schedule, Synchronized

AthenaHealth

Ambulatory Automation. For high-volume practices, we fully automate the "find and book" process. ActiumHealth identifies open slots in Athena and fills them with qualified patients, maximizing provider utilization without adding admin work.

Cerner

Seamless Write-Back. Whether for a single hospital or a multi-state IDN, our agents allow patients to book directly into Cerner schedules without double-booking or creating "ghost" slots that staff have to reconcile.

Epic

Native "App Orchard" Booking. We don't use screen scraping. ActiumHealth integrates directly with Epic APIs to read provider templates and write confirmed appointments back to the schedule in real-time, respecting all specialized booking rules.

Let’s talk about how ActiumHealth can support your care teams

Interested in learning how ActiumHealth can automate your contact center with AI agents and see a custom demo? Let’s talk!

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