Healthcare ROI Calculator
See the financial impact our AI agents can have on your health system. Answer a few questions to get your customized report.
Determine ROI for Health Systems
Calculate your ROI using ActiumHealth's AI call center agents for automating inbound and outbound calls
Key Assumptions
Benchmarks below, FTE capacity, and calculations are based on historical customer deployments.
- Inbound calls: 3 calls per ambulatory visit, 12 calls per hospital admission
- Outbound calls: 40% open order rate, 100 outbound calls per staff per day, 10% net schedule rate
- QA: 30% of calls sampled for quality assurance, 50 QA calls per staff per day
Breakdown of the value of our AI agents:
Healthcare ROI calculator questions
How the model works, what it assumes, and what AI agent automation results look like in production health systems.
How does the healthcare ROI calculator work?
Three inputs drive the model: annual ambulatory visits, inpatient admissions, and fully loaded cost per contact center FTE. From those it projects inbound call volume (about 3 calls per ambulatory visit and 12 per admission), the staffing capacity AI agents recover by automating those calls, revenue from outbound outreach on open imaging orders, and QA coverage gains, then totals them as annual opportunity value.
What assumptions does the calculator make?
The model is transparent rather than a black box. Outbound outreach assumes 40% of ambulatory visits generate an open order, 10% of outreach calls net a scheduled appointment at $810 average reimbursement, and QA sampling covers 30% of inbound volume. Staffing capacity converts automated call volume into FTE equivalents at standard handle rates, valued at the FTE cost entered.
What does AI agent automation cost reduction look like in practice?
Houston Methodist created $18 million in staffing capacity, equivalent to 239 full-time employees, by automating 5.3 million patient calls a year. Another health system saved 268 FTEs of staff time across 250+ locations. The calculator applies the same capacity logic to the volumes entered.
Why measure ROI as staffing capacity instead of headcount reduction?
Health systems deploy AI agents to extend teams, not replace them. Capacity created means staff hours redirected from routine calls to complex interactions that need human judgment. Houston Methodist absorbed millions of automated calls without hiring new agents, while staff focused on higher-value work.