The cost to collect is too high. We automate the financial loop from real-time insurance verification to inbound bill pay reducing bad debt and administrative overhead.
When a patient has new insurance, the front desk often finds out at check-in, causing a 15-minute delay and a backed-up waiting room.
Use outbound AI to call patients 3 days before their visit. Let the AI securely capture new insurance details and upload them to the EHR before the patient arrives.
Your staff shouldn't spend 20 minutes on a call to collect a $25 co-pay. The human effort costs more than the balance itself, leading to high write-offs.
Deploy AI agents to handle 100% of balances under $500. They send text reminders, negotiate payment plans, and process cards on file without human intervention.
90% of denials are preventable, yet most teams only work them after the claim is rejected. This "pay and chase" model erodes margins and delays cash flow.
Use AI to verify eligibility and obtain prior authorizations before the patient walks in the door. Stop the denial before it happens.
With Automated Eligibility Verification the AI automatically checks payer portals for active coverage and benefits caps days before the appointment.
Don't force patients to remember a portal password. Send a secure "Magic Link" via SMS that allows them to view their statement and pay via Apple Pay/Google Pay in two clicks.
The AI agent calls payers or checks portals repeatedly to get the status of pending authorizations, updating the EHR automatically so your staff doesn't have to check manually.
The AI analyzes patient history to predict who will pay and who needs financial assistance. It prioritizes your team's outreach list to focus on high-yield accounts first.
Whether you're a large health system or a community clinic, our solutions adapt to your needs.
Improve patient throughput and safety at the facility level. Automate the critical communication loops before and after visits to reduce readmissions and day-of cancellations.
Transform your Access Center from a cost center into a growth engine. Standardize intake protocols and ensure every inbound lead or referral converts into a booked appointment.
Free your agents for complex care. Automate 30% of routine interactions to eliminate hold times and lower overhead before a human is ever needed.
Maximize provider utilization without burning out your staff. Automate the repetitive administrative work so your team can focus on patient care.
Unify communications across hundreds of departments and locations. Give millions of patients one consistent, comforting voice.
Automate routine calls while seamlessly escalating complex issues to live staff
Calculate ROIReal results from leading health systems using AI to transform patient communications
95% success rate for automated prescription renewals without requiring MRN or password verification
Academic medical center automates 2.7M calls annually, gaining 60 FTE capacity with 90% success rate
250+ locations unified with conversational AI, saving 268 FTE staff time and boosting capacity 20%
Predictive models target high-risk patients across 11 service lines, driving 25K appointments & 21x ROI
