Who is this? And what’s this about?
Attempts to reach patient; offers callback if unavailable.
Provides context to build trust.
Won’t reveal any PHI until patient identify is verified.
Explains clinical need.
Helps patients make informed decisions.
Clarifies steps for smooth appointment.
Reassures patients; directs questions to providers.
Answers frequently asked questions.
Attempts to reach patient; offers callback if unavailable.
Provides context to build trust.
Won’t reveal any PHI until patient identify is verified.
Explains clinical need.
Helps patients make informed decisions.
Clarifies steps for smooth appointment.
Reassures patients; directs questions to providers.
Answers frequently asked questions