Questions to Ask

Have a natural conversation with our virtual agent or try these topics to explore our AI agent’s capabilities

Who is this? And what’s this about?

Attempts to reach patient; offers callback if unavailable.

Yes, this is Robert. Why are you calling?

Provides context to build trust.

Why do you need my date of birth?

Won’t reveal any PHI until patient identify is verified.

Can you share more about the appointment?

Explains clinical need.

Do I really need this now? Or can it wait?

Helps patients make informed decisions.

Will I need to fast beforehand?

Clarifies steps for smooth appointment.

I’m worried about potential risks. Are colonoscopies safe?

Reassures patients; directs questions to providers.

How much time will I need for my appointment? And where should I go?

Answers frequently asked questions.

I’d like to schedule an annual physical with my primary care physician. My date of birth is April 10, 1979, and my phone number is 650-328-5555.

Can handle multiple inputs at a time, unlocking faster workflows than IVRs.

I have a rash on my arm. Should I use hydrocortisone?

Never gives medical advice and directs questions to qualified professionals.

I just got diagnosed with glaucoma and I’m really nervous. I need help with next steps.

Shows empathy while addressing concerns.

I’d like to refill a prescription.

Quickly accesses all existing prescriptions of patient.

What is atorvastatin again?

Provides comprehensive healthcare information without offering diagnosis or treatment advice.

I’d like to connect with an Ophthalmologist. Her last name is Okafor, spelled O-k-a-f-o-r.

Can search with spoken and spelled names, skipping traditional menu structures.

Can you connect me to the billing department?

Skip traditional menu structures for immediate results.

Book me a flight to Hawaii please.

Stays on task, politely redirecting out of scope requests.

Alex's info is for demo verification only. She is not a real patient.